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Privacy Policy

Last Updated: 11 December 2025
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IPR Foods (“we,” “our,” or “the Company”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, engage with our services, or interact with us through any digital or offline channels.

By accessing or using our services, you acknowledge that you have read and understood the practices described in this policy.

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1. Information We Collect

We collect personal information in the following ways:

1.1 Information You Provide Directly

  • Name, email address, phone number

  • Company details, delivery information, and billing details

  • Order history and product preferences

  • Any information submitted through forms, inquiries, or customer service interactions

1.2 Information Collected Automatically

When you visit our website or digital platforms, we may automatically collect:

  • IP address and device identifiers

  • Browser type, operating system, and access timestamps

  • Usage data, such as pages viewed and navigation patterns

  • Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information from:

  • Payment gateways

  • Logistics partners

  • Business customers or suppliers who integrate our services

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill orders

  • Manage deliveries and logistics

  • Respond to inquiries and provide customer support

  • Improve our website, services, and product offerings

  • Conduct internal analytics, reporting, and business operations

  • Send service updates, promotions, and relevant communications (with opt-out options)

  • Ensure compliance with legal and regulatory requirements

3. Sharing of Information

We may share your information with:

3.1 Service Providers

Trusted third parties who support our operations, including:

  • Payment processors

  • Logistics and delivery partners

  • IT, analytics, and cloud service providers

3.2 Business Partners

For corporate clients or integrated services where data sharing is required for order fulfillment or operational efficiency.

3.3 Legal and Regulatory Authorities

Where required by law or in response to valid legal requests.

We do not sell or rent personal data to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Personalize user experience

  • Analyze traffic and usage patterns

You may manage cookies through your browser settings, though disabling them may affect some site functionality.

5. Data Storage and Security

We store your data securely using industry-standard safeguards to protect against unauthorized access, alteration, disclosure, or destruction.
Despite these measures, no system is completely secure; we encourage users to exercise caution when sharing information online.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, accounting, and regulatory requirements

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Restrict or object to certain data processing activities

Requests can be made by contacting us at the details below.

8. International Data Transfers

If data is transferred outside of Indonesia or your home country, we ensure that adequate protections are in place in accordance with applicable data protection laws.

9. Links to Third-Party Sites

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those third-party sites.

10. Updates to This Policy

We may update this Privacy Policy periodically.
Revisions will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or how we handle your data, please contact us at:

IPR Foods – Prima Food Solutions
Email: info@iprfoods.com
Phone: (021) 1500028
Address: Jl. Ciputat Raya No.27, Pd. Pinang, Kec. Kby. Lama, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12310

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